Track My Order

How to track and trace your order

At Go Sip, we do our very best to keep our customers in the loop which is why we have made it easier for you to track and track where your order is using our shipping and handling providers.

Once you have placed your order, you will receive a confirmation email along with your parcel tracking number which will update and inform you when and where your order is in-real time. 

Provided that you have your tracking number, you can use the following areas to track your order's whereabouts.  

Australia-bound orders
Domestic Shipping & Handling


If you reside in Australia and made an order using either “standard or express shipping” then your order was fulfilled with Aus Post. 

To track your order, click on the link below;

Track My Order - Domestic Only

Got a few questions?

FAQs

What is a go sip cup made out of?

A Go Sip cup is made up of BPA-free food-grade silicone which is safe to drink from and can hold heat.

The lid and hand sleeve are made up of BPA-free plastic to give the cup a more sturdy look and feel. 

How sturdy is the cup?

A Go Sip cup has a firm plastic sleeve on both the top and middle which give the cup a sturdy grip, allowing it to give you optimal and safe use for a hot beverage.

Is it safe to use in the dishwasher?

Yes. Our Go Sip cup is dishwasher safe. 

Will my Go Sip leak when collapsed after drinking from it?

If the lid is sealed properly and the cup is fully collapsed, the should not leak. It has an airtight seal on top which allows the cup to be airtight.

Again, if closed properly and no bag interruption, the cup should not leak. 

What sized does Go Sip come in?

Currently there is only one size, 350ml which is equivallent to a regular sized cup of coffee. 

How many colours are available?

Four (4) awesome colours:

- Rose Pink

- Turquoise Blue

- Tea Green

- Lavander Purple

All 350ml

Do cafes accept Go Sip?

Yes, most cafes will be open to accepting a reusable Go Sip Cup.

Ensure to have the cup readily expanded for ease of pour for the barista